THE BOSS'S ENCYCLOPEDIA

• Hardback book by The Editors and Experts of Boardroom® Reports
• Over 590 pages
• Copyright © 1986, 1983 by Boardroom® Reports, Inc.

Summary of Contents includes:

" PART I EFFECTIVE MANAGEMENT TECHNIQUES

1. MANAGING PEOPLE

Managerial Skills
Negotiating
Managing the Managers
Managing Your Employees

2. MANAGING THE WORK

Management Wisdom
Decision Making and Problem Solving
Managing a Troubled Company
Getting Advice
Legal Briefs for the Manager

3. INCREASING PRODUCTIVITY

Productivity Management
Improving Managers' Productivity
Improving Employee Productivity
Training Programs
Quality Circles
Time-Saving Techniques

4. COMMUNICATING YOUR IDEAS

Writing
Talking and Listening

PART II FINANCIAL MANAGEMENT

5. FINANCIAL ANALYSIS AND CONTROL

Financial Analysis
Budgets
Paying Bills
Credit
Collections
Bankruptcy
Business Travel Controls

6. CASH MANAGEMENT

Cash Flow
Excess Cash

7. TAXES

Cutting Taxes
Fighting the IRS
Organizing the Business in a Tax-Wise Way
Tax Consequences of Business Decisions
Tax Planning for a Poor Business Year
Taking Money Out of the Company
Special Business Deductions

8. HOW TO GET FINANCING

Financing Strategies
Dealing with Banks
Alternative Sources of Financing

9. MERGERS, ACQUISITIONS, AND DIVESTITURES

Acquisitions and Mergers
Selling a Business

PART III MARKETING AND SALES MANAGEMENT

10. MARKETING MANAGEMENT

Marketing Wisdom
Product Development
Marketing Research
Market Segments
Marketing to the Government
Export Marketing
Marketing and the Law

11. DIRECT MARKETING

Direct Mail Marketing
Telephone Sales

12. ADVERTISING AND SALES PROMOTION

Advertising Strategies
Working with Ad Agencies
Advertising Copy
Choosing and Buying Advertising Media
Sales Promotion

13. MANAGING THE SALES FORCE

Hiring
Training
Managing Your Salespeople
Incentive Plans

14. SALESMANSHIP

Sales Methods
The Sales Call and Follow-up

15. PUBLIC RELATIONS

Dealing with the Media
Community Relations
Lobbying Congress
Working with PR Agencies

PART IV ADMINISTRATIVE AND OFFICE MANAGEMENT

16. THE EFFICIENT OFFICE

Office Space-Planning and Design
Office Equipment
Secretarial Services and Paperwork
Telephone Systems
Mail Systems

17. COMPUTERS

Buying a Computer-Hardware and Software
Computer Operations
Operating Costs
Computer Backup and Maintenance
Programmers and Other Personnel
Computer Security

18. PROTECTING YOUR COMPANY

Plant and Office Safety
Security Measures Against Theft
White-Collar Crime
Protecting Company Secrets
Threats to Persons

19. INSURING YOUR BUSINESS AND EMPLOYEES

Insurance-What You Should Know
Insurance Coverage for the Business
Insurance Coverage for Employees

20. MANAGING REAL ESTATE

Real Estate Basics
Site Selection

PART V OPERATIONS MANAGEMENT

21. PURCHASING

Purchasing Wisdom
Cost-Cutting Methods
Working with Suppliers
Purchasing and the Law
Keeping Buyers Honest

22. FACILITIES AND EQUIPMENT MANAGEMENT

Equipment
Plant Energy Costs
Office Energy Costs
Environmental Issues

23. INVENTORY AND MATERIALS HANDLING

Inventory Management
Warehousing
Shipping

24. FLEET MANAGEMENT

Trucks
Cars

PART VI PERSONNEL ADMINISTRATION AND LABOR RELATIONS

25. HIRING AND FIRING

Hiring Wisdom
Finding People
Successful Interviewing and Follow-up
Discrimination Traps
Tapping Top-Level Talent
Handling Layoffs
Guidelines for Firing Employees
Getting Rid of Executives

26. PERSONNEL POLICIES

Setting Company Rules
Communicating Policies to Employees
Evaluating Employees
Promotion Policies
Personnel Policies and the Law

27. COMPENSATION

Wage Policies
Merit Programs
Bonus Systems
Overtime Policies
Executive Compensation

28. EMPLOYEE BENEFITS

Cost of Benefits
Benefit Choices
Vacation/Holiday Policies
Disability Issues
Pension Plans and Profit-Sharing Plans
Other Benefits

29. UNIONS

Keeping the Union Out
Negotiating Work Contracts
Arbitration and Rulings
Dealing with Unionized Workers
Strikes

PART VII PERSONAL BUSINESS

30. YOU AND YOUR FAMILY

The Family
Dealing with Parents

31. YOUR HOME AND AUTOMOBILE

The Home
Your Automobile

32. BEING A SMART CONSUMER

Traveling and Vacation Tips
Solving Consumer Problems
TVs and Stereos

33. PERSONAL HEALTH

Psychological Health
Good Health Habits
Exercise
Food and Drugs
Illnesses and Their Treatment
Surgery

34. MONEY MATTERS

Managing Personal Finances
Loans
Insurance
Estate Planning
Taxes

35. INVESTING YOUR MONEY

Investment Strategies
Stocks
Brokers
Bonds
Tex Shelters
Real Estate

INDEX "

This book is in very good condition with minor wear, including some minor edgewear.
No torn or ripped pages.
No markings or writing.

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